For Appraiser Companies

Get Unlimited Access for just $29.99/active vendor per month

Pay $0 in months with no orders

Important Billing Information

Active Vendor: A vendor who has completed at least one integrated ValueLink or internal (Non-ValueLink) order in a month.
Billing Cycle: If your company completes any order in a particular month, billing will occur at the start of following month based on the number of active vendors.
Technology fee: The above charges exclude any technology fees passed on by clients.
$0 in Months with No Orders: If no orders are completed in a month, you will not be charged for that month.
No Fee for Revisions/Ancillary Work: The monthly fee only applies to completed orders. Orders such as 1004D, Revision Requests, etc. are exempt from this charge.
Fair & Transparent Billing: You’re only charged for active vendors — those who complete at least one order. Bidding or accepting orders does not trigger a charge.

A Complete Solution for Appraiser Companies

Free & Unlimited Non-ValueLink Orders

Manage all your non-ValueLink orders directly within Connect — at no extra cost. Enjoy unlimited access and seamless organization, all included with your plan.

Manage Your Team, Your Way

Scale your business with ease by adding and managing multiple appraisers under one company. Set roles, assign orders, track performance, and streamline collaboration.

Stay on Top of Your Finances

Track invoices, payments, and dues in one place, and generate custom reports to stay on top of your revenue and vendor performance.

Compliance & Quality, Built In

Stay ahead with automated report reviews from ValueLink CrossCheck, catching issues before they reach your clients. Plus, manage Background Checks powered by Sterling right from the platform to keep your team verified and compliant.

Frequently Asked Questions (FAQs):

Who is defined as a vendor?

Vendors are licensed appraisers who register on ValueLink Connect as an individual account holder or as an appraiser under an existing ValueLink Connect appraiser company. Against your own self and each additional vendor (if any), you will find the associated vendor profile in the “Vendors” page.

Each vendor can then be assigned additional roles which include: Appraiser, Inspector, Reviewer, Report Writer and can work on any order in this capacity.

What is an active vendor?

For Business Plan accounts, an active vendor is anyone who completes at least one appraisal order (integrated ValueLink client or manual order for Non-VL clients) in any given month.

If 3 vendors complete orders in September → you’re billed for 3 × $29.99 = $89.97 under the Business Plan.
If no orders are completed → no charge for that month.

This ensures you only pay for what you use.

What subscription plans does ValueLink Connect offer?

Connect offers two flexible subscription plans based on your needs:

Professional Plan – $19.99 / per active month.
Best suited for individual appraisers.

Business Plan – $29.99 / per active vendor / per month.
Designed for appraisal companies managing multiple admins, staff, and vendors under one account.

Both plans follow a fair billing policy: you only pay for the months in which you (or any vendor in your company) complete at least one order. No orders are completed = No billing

P.S. Only admin users retain the right to accept new subscription terms and change their subscription plan if needed. Staff, Vendor & Client users do not have the necessary privileges to manage/update subscription and billing related details.

What is an active month?

An active month is where you yourself or any vendor registered under your account (if any) complete an order in a particular month. The month is considered eligible for billing hence is called an active month.

What will my billing cycle be?

If you or any active vendor registered under your account (if any) completes an order in any particular month, based on the plan you are subscribed to, you will be invoiced and billed at the start of the following month. You will be charged automatically based on the payment details you provide.

Any technology fee that a client passes to you on order-to-order basis will be charged at the time of order completion only.

Are there additional costs?

There are no additional costs for using Connect platform and its feature suite. However, ValueLink clients that you work with may choose to pass on their technology fees to you on an order-to-order basis. The technology fees may vary from client to client and are mentioned at the time you accept the order request. Client technology fees will be charged at the time of report submission and the same will be reflected in your monthly invoices.   

Client technology fees are not associated in any manner with the usage of Connect platform and merely serve the purpose of collection on behalf of the Client.

What payment methods are accepted?

Connect accepts all major bank cards. You will be prompted to enter your card details during the upgrade process or accepting/completing orders. You can also update your card details by going to “Company” page from the side navigation menu at any time, accessible to company admins only.

Will I be charged if I add my card but don’t complete an order?

No, you will only be charged for months in which you or any active vendor (if any) completes at least one appraisal order. Entering your payment details does not trigger a charge unless an order is completed and invoice is generated for the active month.

What if my payment fails?

If your payment fails, you will receive a notification to update your payment details. If payment details are not updated and dues cleared within a certain period, you will not be able to accept any new orders, complete open orders and create internal (manual) ones.

What happens if I don’t complete any appraisal order? 

If you nor any vendor (if any) doesn’t complete any orders in a particular month, you will not be charged any subscription fee for those months.

Will I be charged for bidding or accepting orders?

No, you will not be charged for bidding or accepting orders. You will only be charged when you or any active vendor (if any) completes an appraisal order.

What happens if I don’t accept the new subscription terms and plans? 

If an admin user doesn’t accept the new pricing terms post the pricing effective period, you and your associated vendors (if any) will no longer be able to accept new orders, complete any open order and create internal orders within Connect. 

Similarly, staff and vendor users (if any) will not be able to accept any new orders or complete any open orders, until the admins have accepted the new pricing terms.

Is there any trial period that I can avail? 

You can set up your profile and explore the platform for as long as you want free of charge and without having your card details entered. However, post the pricing effective period, to accept any new order from a client you will be required to accept the pricing terms and conditions and provide your card details. You’ll be invoiced only for the months when you or any active vendor (if any) completes an order.

How do I remove a vendor from my company?

Business Plan admins, at any time, can remove vendors from the Vendors Page. However, you must clear all open orders and pending dues (payables) for the respective vendors before proceeding with vendor deletion.

Will the vendor be notified after removal?

Yes, the deleted vendor will be notified by email of this change and next steps to continue using ValueLink Connect in individual capacity. The vendor will also see the relevant information and steps at their next login.

What can the deleted vendor do once they are removed from my account?

The deleted vendor will receive an email notification informing him/her that they no longer have access to your company account. They can still continue using ValueLink Connect in their individual capacity, once they next log in. They will be required to setup their individual account details after which they will be able to continue to use ValueLink Connect with their existing profile and clients.

Can I remove a vendor with open orders or pending payments?

No, the vendors under Business Plan cannot be removed if they have open orders (orders that are not completed or canceled) or pending dues (payables).

Can I remove the primary vendor?

No. The primary vendor (linked to the primary admin/owner) cannot be deleted.

What happens to the vendors once removed from my company?

Whenever a vendor is removed from a company:

An email notification is sent to the vendor informing them of this change and next steps
Using the same login credentials whenever the vendor logs in next, they will be prompted to update their account details and acknowledge the change in account status.
Then can continue independently by switching to the Professional Plan ($19.99 per active vendor/month).
Once the information is updated, they will be able to continue under their individual account retaining all their previous client connections, profile details and associated documents.

What happens to a removed vendor’s past orders?

The orders that have been originally accepted and/or completed by the removed vendors will continue to remain accessible by the admin(s) of the same company. Deleted vendors will only retain access to the orders completed in the last 90 days as duplicate copies within their new account.

Only after the removed vendor has set up their individual account, any revision request from client for the orders completed in last 90 days, will be managed by the vendor itself through their own individual account.

How can I upgrade from Professional Plan to Business Plan?

Admins can upgrade anytime through the Manage Subscription page.

Go to Manage Subscription, click on Explore Plans.
Select Business Plan.
You will get redirected to the checkout screen and upon final confirmation, your plan will be upgraded.

Your account will instantly unlock Business features:

Add multiple vendors, staff, and admins.
Manage your company in one central account.

Upgrades take effect immediately, and you’ll be billed as per the subscription terms listed for Business Plan going forward.

How can I downgrade from Business to Professional Plan?

To move to Professional Plan, you first need to ensure that you are the primary admin (owner) of the account. If you don’t have any primary admin assigned in your account or are not sure how to manage it, please reach out to our support team and they will be able to assist you upon successful authentication. Note that only the primary admin is authorized to switch to the Professional Plan. Other additional admins will receive an authorization restriction.

To initiate the plan change:

Go to Manage Subscription → View Plans
Select Professional Plan.
This will redirect you to the plan change wizard which will guide you step by step on all the prerequisites needed to be completed prior to the downgrade to Professional can take place:

Step 1: Information – Important information and changes that will apply to your account if you continue to downgrade to Professional plan.
Step 2: Primary Vendor Confirmation – From all the listed vendors in your account you need to confirm which vendor profile belongs to you. This vendor will take complete ownership of the account once your plan is changed to Professional.
Step 3: Close Open Orders – Before switching to the Professional Plan, all active orders linked to vendors under your Business Plan account (except your selected Primary Vendor – yourself) must be completed or canceled.
Step 4: Settle Open Dues (Payables) – To move to the Professional Plan, your account must be cleared of all pending vendor payments.
Step 5: Review Changes – You will be able to review all the changes that will take effect in your account after the final checkout step.
Step 6: Checkout – Upon reviewing your billing information and giving final acknowledgement you will be able to change your plan to Professional. The change takes effect immediately.

Please note:

All additional vendors, admins, staff not selected as primary in the above steps will be deleted upon final checkout automatically. This change cannot be undone.
After checkout, you will move to Professional plan which provides one vendor account, as it is designed for individuals appraisers only.